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Understanding Your Bill

  • Rate Information
    • Small Customer Service Options
      • Primary Service option
        • General Sales Service
          • This is the primary service rate used by most small volume (less than 5,000 Mcf) non-residential customers.
          • The charges for this service are unbundled into two primary service charges: delivery charges and natural gas supply charges.
          • Customers under this service can choose to receive natural gas supply service from a supplier other than National Fuel.
      • Technology-Based Services
        • Load Balancing Technology Sales Service (SC-5)
          • This is a firm sales service for customers using gas in high load factor equipment such as Cogeneration, Gas Cooling, Natural Gas Vehicles, etc.
        • Sales Service for Customers Operating Natural Gas Vehicles (SC-7)
          • This is a firm sales service for customers using gas in Natural Gas Vehicles utilizing either National Fuel-owned or customer — owned filling facilities.
        • Seasonal Air Conditioning Sales Service (SC-8)
          • This is a firm sales service for customers using gas in air conditioning equipment between the months of May and September.
        • Small Cogeneration Sales Service (SC-9)
          • This is a firm sales service for customers using gas in a qualified cogeneration facility no larger than 500 kilowatts.
        • Sales Service for Customers Operating Cogeneration Facilities (SC-10)
          • This is an off-peak firm sales service for customers using gas in a qualified cogeneration facility with an annual consumption greater than 2,000,000 Mcf.
      • Other Service Options
        • Supplemental Sales Service (SC-4)
          • This is a firm sales service for customers with an independent supply of gas (e.g. gas supply from a local gas well) who wish to supplement this supply by purchasing gas from National Fuel.
        • Interruptible Supplemental Sales Service (SC-6)
          • This is a Sales service for customers with an independent supply of gas (e.g. gas supply from a local gas well) who wish to supplement this supply by purchasing gas from National Fuel on an interruptible basis.
    • Large Volume Transportation Service Options
      • Primary Services
        • Monthly Metered Transportation Service (SC-13M)
          • This is the primary transportation service used by most large volume (greater than 5,000 Mcf / yr) unbundled customers.
          • The customer is billed for their entire transportation usage.
          • Transportation rates are based on six annual volumetric categories.
          • This rate is for firm transportation and requires firm capacity on all upstream pipelines.
          • SC13-M imbalances are aggregated under SC-19, STBA Service at the market pool level.
        • Daily Metered Transportation Service (SC-13D)
          • This is an alternative transportation service realistically suitable to only a small group of unbundled customers.
          • It requires telemetering, installed at the customer's expense, to monitor daily deliveries and usage, since imbalances between the two are calculated every day (as opposed to monthly for SC-13M).
          • Although less expensive than SC-13M, SC-13D requires more work for the customer and leaves less room for error in nominations.
          • Transportation rates are based on five annual volumetric categories.
          • SC-13D imbalances are aggregated at the market pool level.
      • Aggregation Services
        • Supplier Transportation Balancing and Aggregation (STBA) Service, (SC-19)
          • The concept of STBA service is that, except for service-related matters, National Fuel terminates its relationship with the end use customer.
          • National Fuel bills the marketer for the minimum charge, transportation charge and any net imbalance charge of all customers in the marketers' STBA group.
          • The marketer then bills each customer for all appropriate charges, including the gas commodity charge for the gas supplied by the marketer.
          • The customer receives no bill from National Fuel.
          • STBA service is mandatory for all individual customers using less than 3,500 Mcf/Yr., and optional for any transportation customer using greater than 3,500 Mcf/Yr.
      • Other Services
        • Large Industrial Incentive Transportation Service (SC-15)
          • This is an interruptible transportation service for customers planning a plant expansion or new construction of at least 30 million dollars, a minimum employment increase of 5% and an incremental annual increase in consumption of 300,000 Mcf.
          • The rate and terms shall be negotiated between National Fuel and the customer.
        • Bypass Response Transportation Service for Customers Operating Large Facilities (SC-16)
          • This is an interruptible transportation service for customers exhibiting a real and demonstrated bypass threat with an annual consumption greater than 200,000 Mcf.
          • The rate and terms shall be negotiated between National Fuel and the customer.
        • Transportation Service to Cogeneration Customers (SC-17)
          • This is an interruptible transportation service for customers using gas in a qualified cogeneration facility with an annual consumption greater than 5,000 Mcf.
          • The rate and terms shall be negotiated between National Fuel and the customer.
        • Basic Gas-for-Electric Generation Service (SC-21)
          • This is an interruptible transportation service for customers using gas in a dual fueled electric generation facility having capacity of at least 50 megawatts.
      • Unbundled Sales Service Transportation
        • Deficiency Imbalance Sales Service (SC-11)
          • This is the primary backup sales service to cover any shortfalls when customer usage exceeds supplier deliveries.
          • It is an interruptible sales service with no monthly guarantee on availability or price.
          • Rates are seasonal and indexed to National Fuel Distribution's monthly weighted average cost of gas (WACOG).
          • If a customer takes SC-11 during a period of unauthorized overruns, a surcharge of $7/Mcf plus the seasonal WACOG will be imposed.
        • Standby Sales Service (SC-12)
          • This is a “reserved” back-up sales service which acts as insurance against any unplanned shortfalls.
          • It is a firm sales service, with higher reliability than SC-11, since it is ordered ahead of time.
          • SC-12 also has a higher certainty of price, since the customer will not pay any unauthorized overrun surcharges as in SC-11.
          • Critical Service customers without dual fuel backup capabilities who are transporting are required to have SC-12 standby service or released, firm upstream capacity.
        • Contracted Sales Service (SC-14)
          • This is an elected interruptible sales service, not a backup sales service as in SC-11 or SC-12.
          • “Posted” rates are indexed to National Fuel Distribution's monthly weighted average cost of gas (WACOG) and is available to any unbundled customer.
          • “Discounted” rates below the posted price are available on a customer class basis or an individual customer basis. Currently, the only discounted rates are for #6 fuel oil or coal dual-fuel boiler customers.
  • Historical Bill Comparison
    • Click here to compare the bill received for natural gas supplied by a supplier over the past 12 months to the bill that would have been received if the gas supply had been provided by National Fuel.

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