NY: 716-686-6123 PA: 814-871-8200
Or Toll Free: 1-800-365-3234
NY: 1-800-962-7962 PA: 1-800-242-1776
Fill out and submit the form below. Required questions are highlighted in orange.
Make sure to correctly answer all of the questions that apply to you, and don't skip any required questions.
You'll need to fix any problems tagged like this before you can submit your application.
If a new build, the foundation must be in and house number displayed before we can accurately measure and determine if there will be a cost.
If this is a manufactured/mobile home, we will measure to staked location.
If a mainline installation is necessary, it may cost more and will take longer to process.
National Fuel will backfill the new service trench with original soil. You will be responsible for surface refinishing, restoring lawns,
shrubbery, driveways or walkways and the repair of damage to any privately owned underground facilities that are not accurately marked (e.g.,
water well lines, septic systems, etc.).
The following conditions must be satisfied before your service line can be installed.
Once these conditions are met, National Fuel will contact the other utilities and direct them to locate any of their underground facilities
in the area where we will be digging. This process takes approximately three days.
National Fuel’s goal is to have your service (the line from the road to the house) installed within 10 days from the time the
previously stated conditions have been met.
A meter cannot be installed and turned on until the service line has been installed and your house gas piping is in place.
If you are ready, we may be able to set your meter on the same day we install your service. When you are ready for your meter and
to have your service turned on, call 1-800-365-3234.
Once the meter is set, who will be responsible for the billing account?
If the applicant and ratepayer names are different, the meter will be set in the applicant’s name unless the customer calls National
Fuel to verify information.