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General Customer Service Info:

(716) 686-6123 (NY)
(814) 871-8200 (PA)
outside these calling areas:
1-800-365-3234

Gas Emergencies:

1-800-444-3130
24 hrs./day, 7 days/week



Landlord Information

Landlord Program

National Fuel's Landlord Program is an easy way for property owners to manage the gas accounts at their rental units when a tenant moves out. By signing up, a landlord can set up the automatic transfer of service from a tenant's name to their name upon a tenant's request to close their account.

This program guarantees uninterrupted service and is especially beneficial in the winter months, when pipes can freeze if service is shut off. Please note that the program applies only when the service is discontinued at the tenant's request and not when service is disconnected for non-payment or other reasons.

If you are interested in joining the program, please click here for an application.

Please note: When entering into a Landlord agreement, keep in mind that this agreement can only be changed or canceled in writing. Additionally, National Fuel must be contacted in writing when selling any of the listed properties.

Your Best Energy Value

If natural gas is not currently being used at your properties, consider upgrading your multifamily unit with natural gas heat and appliances!

You may realize higher tenant retention, lower turnover and increased occupancy by offering economical, efficient and clean-burning natural gas.

Whether you are building new units or renovating existing ones, National Fuel can advise you on equipment options, make referrals and recommend a variety of natural gas solutions to save you money. Call the Energy Services Department at 800-551-5991 for more information.








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